Privacy Policy
Information about Identifiable Individuals (Personal Information)
This policy outlines how we deal with personal information, who we disclose it to, and how you can access the personal information we hold about you. We have adopted this Privacy Policy to ensure that we manage your personal information in accordance with the Privacy Act 2020 (as amended from time to time) (the “Act”).
Personal Information We Collect and Hold
We provide Immigration Assistance and Consultancy Services. We also work with other service providers so that we can provide our services to you. We collect, hold, use, and disclose personal information about you in the course of carrying out our business, including providing our services to you.
Depending on your interactions with us, the personal information we may collect and hold includes, but is not limited to:
- Your name, address, email address, telephone number, and contact details.
- Employer name and title/position.
- Contact preferences.
- A record of any queries you have made or communications you have had with us.
- Any additional information you provide, such as when you contact us.
- Payment information.
- Credit and repayment history information.
- Information necessary to comply with legal obligations, such as those under the Anti Money Laundering and Countering Financing of Terrorism Act 2009, and the Foreign Account Tax Compliance Act.
- Any other information you authorize us to collect.
We may also collect other information when you use our website, such as your IP address, cookies, and information about your device, browser, and operating system. Cookies help us improve your experience. You may disable cookies, but this may affect your ability to use all the website’s features. Our website may contain links to other sites with their own privacy policies, which we suggest you review before providing personal information.
Collection of Personal Information
We may collect information about you:
- Directly from you, through registration, communication with us (e.g. telephone, email), or when you use our services.
- From publicly available information.
- From third parties where you have authorized this, such as related entities, credit reporting agencies, debt collection agencies, identification confirmation service providers, and others.
By providing personal information, you consent to our use of it, including its disclosure to third parties in accordance with this Privacy Policy.
Storage and Security of Personal Information
We will take reasonable steps to protect and secure the personal information we hold. Personal information is stored in various formats, including electronic and physical forms, cloud storage, and servers at our physical addresses. We use recognized security procedures to protect electronically stored information and ensure that physical records are secured by locks and restricted access.
If we provide personal information to third parties for processing, they will be treated as our agent and we will be accountable for their compliance with the relevant provisions of the Act.
Personal information is held only as long as necessary to achieve the purposes for which it was collected.
Use of Personal Information
We use personal information primarily to respond to your requests and provide services. We may also use personal information for:
- Processing service requests.
- Communicating about services.
- Assessing creditworthiness and collecting payments.
- Conducting identity checks.
- Sending newsletters and information.
- Optimizing website usage.
- Sharing with third parties where consented.
- Training staff, monitoring systems, and internal business administration.
- Complying with legal obligations.
Disclosure of Personal Information
We may disclose your personal information with your consent or as required by law to:
- Professional advisers, service providers, contractors (e.g., mailing houses, lawyers, accountants).
- Credit reporters or agencies.
- Government agencies for identity confirmation.
- Debt collection agencies.
- Any person or agency where disclosure is required by law.
If personal information is disclosed to parties outside of New Zealand, it will be done in compliance with the Act and, where necessary, your consent will be obtained.
Access and Correction of Personal Information
You are responsible for informing us of any changes to your personal information. If your information is incorrect or not up-to-date, you may request a correction, and we will either make the correction or note your comment.
You have the right to request access to your personal information, subject to certain grounds for refusal under the Act. Requests can be made by contacting us, and we may charge reasonable costs for providing access to or correcting personal information.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the updated policy.
Privacy Concerns, Questions, or Complaints
If you have any questions or believe we have mishandled your personal information, you may contact our Privacy Officer:
- Phone: +64 21 507 992
- Email: caren@corporatevisas.co.nz
If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner:
- Post: PO Box 10-094, The Terrace, Wellington, 6143
- Phone: 0800 803 909
- Email: enquiries@privacy.org.nz
This policy is governed by New Zealand law, and the courts of New Zealand have non-exclusive jurisdiction.
Last modified: 1 April 2023.